May
16
Unmatched Customer Satisfaction
CICAR has distinguished itself as the premier car rental company in Spain, earning the highest accolades in a comprehensive survey by the Spanish Consumers Organisation (OCU). The survey, which encompassed the feedback of nearly 7,000 European travelers, highlighted CICAR’s exceptional customer service and user satisfaction. Detailed in May’s OCU magazine, this recognition cements CICAR’s position at the forefront of the Spanish car rental industry.
Leading with Excellence
In a sector crowded with multinational competitors, CICAR, a family-owned business rooted in the Canary Islands, stands out not just for its local expertise but also for its commitment to excellence across various service aspects. Participants rated the company highly for amenities, cost-effectiveness of additional coverage, and overall value for money, with CICAR scoring 83 out of 100 in overall satisfaction. Such high marks in key areas underscore the company’s dedication to enhancing customer experiences.
A Legacy of Trust and Quality
CICAR’s recent acclaim in the OCU survey isn’t isolated. A similar survey in 2018 mirrored these results, demonstrating the company’s consistent performance and reliability. This accolade from OCU, an esteemed and independent consumer rights body established in 1975, not only highlights CICAR’s robust service offerings but also reinforces the importance of selecting reputable companies for travel services, ensuring a hassle-free holiday experience. CICAR’s focus on quality service is further supported by its strong community ties and commitment to the Canary Islands, making it a preferred choice among both locals and tourists.